Privacy Policy

1. Introduction

This Privacy Policy applies to the processing of personal data by ContentOps (“we”, “us”, or “our”) in connection with the services provided through our platform. This document outlines how we collect, use, disclose, and protect your personal data.

2. Data Protection Contact

For any questions or concerns regarding this Privacy Policy or data privacy, please reach out to us at privacy@contentops.ai.

3. Categories of Personal Data

1. Data Collected Automatically

When you interact with our service, the following data may be automatically collected:

• Browser information (type, version, language)
• Internet Service Provider details
• IP address
• Date and time of access
• Time zone
• Access status/HTTP status code
• Data volume transferred
• Referring website information
• Websites accessed via our platform
• Device type and operating system
• Universally Unique Identifier (UUID)

2. Data Provided Voluntarily

We collect personal data when you voluntarily provide it to us, including:

• Registration and subscription information: name, email address, and payment details.
• Responses to inquiries or support interactions.
• Any personal data included in prompts entered into our tools.

3. Data from Cookies and Similar Technologies

We use cookies and similar technologies to collect data related to website usage, device type, interaction with advertisements, and more. Further details are provided in the Cookies section of this policy.

4. Purpose of Processing and Legal Basis

1. Purpose of Processing

We process personal data for the following purposes:

• User Registration and Account Management: Facilitating user registrations, contract fulfillment, account settings, and authentication.
• Service Provision: Delivering our content automation services, managing technical operations, and enhancing security.
• Customer Support: Responding to inquiries and providing support.
• Fraud Prevention and Security: Ensuring the security and integrity of our services.
• Compliance: Participating in legal processes and responding to law enforcement.
• Marketing Communications: Sending newsletters and promotional materials.
• AI Development: Using anonymized data to train and improve our AI models.

2. Legal Basis for Processing

Our processing is based on:

• The necessity to form and fulfill a contract.
• Compliance with legal obligations.
• Legitimate interests pursued by ContentOps or a third party.
• Consent provided by you, where applicable.

5. Disclosure

1. Data Processors

Certain third-party processors may process your data for hosting, billing, or maintenance. These parties are bound by contractual obligations to protect your data.

2. Governmental Authorities

When required by law, we may disclose your data to public bodies, courts, or legal advisors.

6. Use of Cookies and Similar Technologies

Our platform uses cookies to enhance user experience and improve our services. We utilize session and persistent cookies for website functionality, performance optimization, and user experience improvement. Please refer to our Cookie Notice for more information.

7. Storage Duration and Deletion

Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected unless otherwise required by law. Once retention is no longer necessary, we will securely delete or anonymize your data.

8. Cross-Border Data Transfer

We may transfer your data to countries outside of your jurisdiction. These transfers are safeguarded by appropriate measures, including standard contractual clauses to ensure data protection.

9. Rights of the Data Subject

Under applicable law, you may have the right to:

• Access your personal data.
• Rectify or correct inaccuracies.
• Request data erasure.
• Restrict processing.
• Data portability.
• Object to processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@contentops.ai. We may request additional information to verify your identity.

10. Changes to our Privacy Policy

ContentOps may update this Privacy Policy periodically. We encourage users to review this policy regularly. Changes are effective upon posting on this page with a date indicating the latest update.